Mid-procedure
You can't stop to answer, so it rings out.
Never miss a patient call, even mid-suction
An AI receptionist for ear-care clinics. It answers when your team can't and adds a callback to your list.
- Works with your booking system
- Keeps your phone numbers
- Live in 7–14 working days
AI receptionist answering
07700 900412 · 00:21
ReceptionistHi, you've reached the ear clinic. The team are with a patient, so I'll take your details for a callback. What's your name?
CallerJean Harper. My left ear's been blocked since the weekend.
ReceptionistSorry to hear that, Jean. Is this the best number, and when suits you?
CallerYes. Mornings if possible.
ReceptionistLovely. Someone from the clinic will ring you tomorrow morning.
Both lines busyHigh Street · Riverside
Callback addedJean H. · tomorrow AM
No medical adviceDetails passed to your team
Sound familiar?
The phone always rings at the worst moment
If nobody answers, patients ring the next clinic.
Out on home visits
The clinic phone rings while you drive.
Evenings and weekends
Many patients only ring after work.
Full AI receptionist · 24/7
You're closed. It's still booking.
Hear it for yourself.
Real calls. One receptionist that never misses one.
Mid-procedure, still answered
Both rooms are with patients. The caller still gets answered, and a callback lands on your list.
0:30
Changed, no waiting
A patient moves their appointment in seconds. No hold music, no phone tag.
0:26
How it works
Calls and WhatsApp, handled in one place
Works alongside the booking system you already use.
Call sharing
When one branch is busy, the other picks up
Each branch keeps its number. Missed calls ring through to the other branch.
- Your opening hours and call rules
- Existing numbers kept where your provider allows
Missed call capture
Nobody free? The receptionist takes the details
It takes the caller's name, number and reason, then adds a callback for your team.
- It speaks in your clinic's voice, with words you choose
- Pain or sudden hearing loss can be flagged for a priority callback
Shared WhatsApp inbox
One WhatsApp number for the whole clinic
Patients message one number. Your team sees who's replying to each chat.
- Your current number moved across if possible
- No bulk messages without your written OK
One dashboard
See which calls you miss
Every call and callback in one place, by branch and time of day.
Safe by design
It handles the admin. Your clinicians handle the care.
The receptionist will
- Answer when your team can't, day or night
- Take the caller's details for a callback
- Flag urgent symptoms for a fast callback
- Book, change and cancel appointments (24/7 plan)
The receptionist won't
- Give medical advice
- Book outside the times and treatments you allow
- Pretend to be a member of your team
- Message patients without your OK
Missed-call calculator
What are missed calls costing your clinic?
Move the sliders to match a normal week.
Bookings you could be losing
£980 a month
14 patients a month × £70 average fee.
Getting started
Live in four steps
- Agree the rules
Hours, numbers and call rules.
- Make it sound like you
Choose its greeting, tone and every word.
- We build and test
Tested at every branch.
- Train and launch
We train your team and go live.
Live in 7–14 working days
Pricing
Simple pricing, no surprises
For a two-branch clinic. We confirm your quote on the call.
Like a voicemail that fills in the form. When both lines are busy, it takes the caller's details and flags a callback on your dashboard.
£150 / month
Setup and implementation£1,000 one-off
Call and message usageAt cost
- Takes name, number, reason and best time
- Callbacks flagged on your admin dashboard
- Urgent calls flagged first
- Call sharing and shared WhatsApp inbox
A full AI receptionist, 24/7. It asks the questions, offers the free slots and books the patient in.
£250 / month
Setup and implementation£1,500 one-off
Call and message usageAt cost
- Everything in Callback
- Shows availability and books, 24/7
- Changes and cancels bookings
- Confirmation email and a morning call
Both plans include hosting, updates and support. 12-month minimum term, setup paid upfront. Extra branches or numbers quoted separately.
FAQ
Questions clinics ask us
Do we have to change our booking system?
No. Your team keeps booking the way it does now.
Can it book appointments?
On the Full receptionist plan, yes. It offers the free slots, books, changes and cancels appointments, 24/7, and emails the patient a confirmation. On the Callback plan it takes the details and your team rings back.
Will callers know it's an AI?
Yes. It introduces itself, using wording you approve.
What if a caller mentions symptoms?
It gives no advice. It notes what they say and flags anything urgent for a fast callback.
Can we keep our phone numbers?
Usually, yes. We check with your phone provider first.
Hear your AI receptionist answer for your clinic
A 15-minute call. We'll show it answering as your clinic.